Frequently Asked Questions

Do you charge for delivery?

Orders over £150.00 qualify for Free UK Shipping

Otherwise for all orders below a total of £150.00 UK shipping is charged at £4.50

How long will my order take?

We quote 1-2 weeks to complete personalised orders with the exception of very large orders which may affect this time dependant on work load.

Our average time is around 1 week until dispatch

How Can I Pay?

At checkout these are the payment types available:

  • American Express
  • Apple Pay
  • Google Pay
  • Diners Club
  • Discover
  • Mastercard
  • Visa
  • Maestro
  • UnionPay
  • Shop Pay

Which formats do you require for artwork?

We can work with a variety of artwork formats:

  • PDF
  • PNG
  • JPEG

I cant find what I'm looking for. Can you help?

If there is anything you are struggling to locate or a more particular product you require please contact us via email, chat box or phone all of which can be found on our contact us page, and we will be happy to assist with any enquiries.

Do you provide samples?

We can provide digital mock ups free of charge for any designs you require, alternatively physical samples can be produced at the cost of a single garment.